These Terms govern your use of the Pilo website, products and mobile application.
By using Pilo, you agree to these Terms.
Pilo provides:
Pilo is intended for informational and personal wellness purposes only.
Pilo does not provide medical advice.
Information presented through the device or app should not be considered medical diagnosis or treatment.
If you have concerns about your health, consult a qualified healthcare professional.
Orders are subject to availability.
We reserve the right to refuse or cancel orders where necessary.
Prices are shown in GBP (£) unless otherwise stated.
Prices may change without notice.
Some features may require an active membership.
Membership terms and pricing will be displayed at purchase.
Images and information you upload remain your property.
By uploading content, you grant Pilo permission to store and process it for the purpose of providing our services.
You agree not to:
All content on this website, including logos, branding, software, text and graphics, belongs to Pilo unless otherwise stated.
You may not reproduce or distribute our content without permission.
To the fullest extent permitted by law, Pilo shall not be liable for indirect, incidental or consequential damages arising from use of our products or website.
Nothing in these Terms excludes liability where exclusion is prohibited by law.
If you purchased through our website, returns are handled in accordance with our Return & Refund Policy.
We may update these Terms from time to time.
The latest version will always be published on this website.
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Questions regarding these Terms can be sent to: joinpilo@outlook.com
If you are not satisfied with your purchase, you may request a return within 30 days of delivery.
To qualify for a return:
Refunds are issued once the returned product has been received and inspected.
Shipping costs are non-refundable unless the item is faulty or incorrect.
If your product arrives damaged or defective, please contact us within 14 days of delivery.
For assistance, email: joinpilo@outlook.com